Terms & Conditions
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UK.
- In case if the products are found damaged or missing, the outer packaging images are required to be shared via email at contact@mysticcrestboxes.com as evidence before discarding the packaging.
- Please email pictures of the defective item to contact@mysticcrestboxes.com within 3 days after order delivery in the case to raise a dispute. Mystic Crest will look at each dispute on an individual basis and will make every effort to be fair to both parties. Once the dispute is settled fairly, we will then issue a replacement for the product mentioned in the invoice or entertain you with a coupon of the same product(s) value that can be used to purchase from Mystic Crest within the next 60 days.
- Please note that no dispute will be accepted after a given time i.e. 3 days after order delivery.
- Buyer/Customer/order maker is fully responsible for all the purchases made are in good faith and have no intention of false activity. In addition, the buyer must also take responsibility for all selections made (articles/dresses/products).
- United Kingdom is our country of domicile.
- Mystic Crest can share marketing offers such as newsletters and our catalogs (e.g. your email address, wish lists, your name, and your postal address). Also, can create your personal account at Mystic Crest. (e.g. your name, number, and email address)
- Our team can contact you in the event of any problem with the delivery of your items (e.g. telephone number, address)
- Mystic Crest can disclose your data to fraud prevention agencies.
- We can validate that you are of legal age for shopping online.
- We accept payments online using Visa and MasterCard credit/debit card in Pounds (or any other agreed currencies).
- Payments you make for buying the products on our website, the details you are asked to submit will be provided directly to our payment provider via a secure connection.
- Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you, if you visit, use, or shop.
- Please note that some items displayed on our website may vary slightly in branding or appearance from the product received. In such cases, we ensure that you’ll receive either the exact item or a comparable or even better-quality, item replacement. Our goal is to provide you with products that meet or exceed your expectations while maintaining the highest standards of quality and meeting with the needs and essence of the character you have chosen to create a unique personalized one of a kind box created just for you.